Privacy Policy

We at Kampung Kopi Camp highly value your privacy. This privacy policy explains how we collect, use, and protect your personal information when you use our services.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following information from our users:

• Personal Information: Full name, phone number, email, and address you provide when making a booking.
• Transaction Data: Information related to your booking, including service type, booking date, and payment method.
• Technical Information: IP address, device type, and browser information to enhance user experience.

2. How We Use Your Information

The information we collect is used to:

• Process your bookings and payments.
• Provide booking confirmations and information related to our services.
• Communicate with you regarding updates or changes to services.
• Improve our services through data analysis.

3. Data Security

We are committed to protecting your personal information by:

• Using encryption to protect sensitive data.
• Limiting access to personal information only to authorized parties.
• Conducting regular security audits to ensure protection of your data.

However, we cannot guarantee 100% security due to the open nature of the internet.

4. Sharing Information with Third Parties

We will not sell or share your personal information with third parties, except:

• To process payments through official payment gateways (such as Midtrans).
• If required by applicable law or regulations.
• To protect the rights, property, or safety of Kampung Kopi Camp and our users.

5. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website:

• Functional Cookies: Help us save your preferences.
• Analytics Cookies: Collect data about how you use our site to improve services.
• You can disable cookies through your browser settings, although some site features may not function optimally.

6. User Rights

As a user, you have the right to:

• Access personal information we hold about you.
• Request correction or updates to your information.
• Request deletion of your personal data, unless required by law.
• Object to the use of your data for marketing purposes.

To exercise these rights, contact us via email at kampungkopicamp@gmail.com.

7. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes of data collection.
• Comply with legal obligations, such as taxation or auditing.
• After the retention period ends, your data will be deleted or anonymized.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and learn that your child has provided personal information to us, please contact us immediately.

9. Changes to Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable regulations. Changes will be published on this page with a clear update date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this privacy policy, please contact us: